Privacy Policy
Effective Date: 06/01/2024
At Willow Oasis Esthetics & Skin Care LLC (“Willow Oasis,” “we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, purchase products, book services, or interact with us online.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information (processed securely through third-party payment providers)

• Appointment booking details

• Purchase history

• Gift card purchases

• Contact form submissions

Website Usage Information
We may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referral sources

• Cookies and website analytics data

2. How We Use Your Information
We may use your information to:

• Process orders and payments

• Fulfill product shipments

• Deliver digital products

• Schedule and manage appointments

• Respond to inquiries

• Send booking confirmations or updates

• Provide customer service

• Improve website performance and user experience

• Send promotional emails, newsletters, or offers (if you opt in)

• Prevent fraud or misuse

• Meet legal obligations

3. Payment Processing
Payments made through our website are securely processed by trusted third-party payment providers.
Willow Oasis does not store full payment card information on our servers.
4. Email Marketing
If you subscribe to our newsletter or promotional communications, we may send occasional emails regarding:

• new products

• specials

• service updates

• wellness offerings

• announcements

You may unsubscribe at any time by clicking the unsubscribe link in marketing emails.
5. Cookies & Analytics
Our website may use cookies, analytics tools, and tracking technologies to improve performance and understand website usage.
These may help us:

• remember preferences

• analyze website traffic

• improve shopping experience

• measure marketing effectiveness

You can manage cookie preferences through your browser settings.
6. Sharing Information
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third parties when necessary, including:

• payment processors

• shipping carriers

• booking systems

• website hosting providers

• email marketing platforms

• analytics providers

• legal authorities if required by law

7. Digital Products
If you purchase digital wellness guides or downloadable products, purchase details may be stored to provide access, fulfillment, and customer support.
Digital content remains protected intellectual property.
8. Data Security
We take reasonable measures to help protect your personal information.
However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may include links to third-party websites or services.
We are not responsible for the privacy practices or content of those third parties.
10. Children’s Privacy
Our website and services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
11. Your Rights
Depending on your location, you may have rights to:

• request access to your personal information

• request corrections

• request deletion where legally permitted

• opt out of marketing communications

To make a privacy request, please contact us.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
13. Contact Us
If you have questions regarding this Privacy Policy, please contact:
Willow Oasis Esthetics & Skin Care LLC
Klamath Falls, Oregon
Website: www.willowoasiscollective.com