Terms & Conditions
Effective Date: 06/01/2024
Welcome to Willow Oasis Esthetics & Skin Care LLC (“Willow Oasis,” “we,” “our,” or “us”). By accessing our website, booking services, or purchasing products or digital content, you agree to the following Terms & Conditions. Please read them carefully.
1. Website Use
By using this website, you agree to use it for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use of the website.
We reserve the right to update, modify, or discontinue any portion of this website, services, or product offerings at any time without prior notice.
2. Products & Services
Willow Oasis offers:

• Professional esthetics services

• Handcrafted skincare and wellness products

• Aromatherapy and self-care products

• Herbal wellness offerings

• Digital wellness guides and educational content

• Gift cards

All product descriptions, pricing, and availability are subject to change without notice.
Because many products are handcrafted in small batches, slight variations in appearance, color, scent, or botanical elements may occur.
3. Service Bookings
Appointments may require advance booking.
Please arrive on time for your scheduled appointment. Late arrivals may result in shortened service time or rescheduling at our discretion.
Cancellation, rescheduling, and no-show policies may apply and are listed separately on our booking platform or policy pages.
4. Payments
Payment is required at the time of purchase for products, digital content, and any prepaid services unless otherwise stated.
We accept approved payment methods offered through our website checkout system.
5. Digital Products
All digital wellness guides, educational downloads, and digital content are for personal use only.
Digital products may not be:

• copied

• shared

• resold

• redistributed

• reproduced in any form

All digital product sales are final unless otherwise required by law.
6. Shipping
Shipping timelines are estimates only and may vary due to carrier delays, holidays, or circumstances outside our control.
Willow Oasis is not responsible for shipping delays caused by third-party carriers.
Customers are responsible for providing accurate shipping information at checkout.
Shipping details are further outlined in our Shipping Policy.
7. Returns & Refunds
Please review our Refund Policy for return eligibility, exchanges, digital product terms, and appointment-related policies.
8. Product Use Disclaimer
Our handcrafted skincare, wellness, aromatherapy, herbal, and self-care products are intended for general wellness and cosmetic use only.
These products and statements have not been evaluated by the Food and Drug Administration.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Always review ingredients prior to use. Discontinue use if irritation occurs.
Customers are responsible for determining product suitability for their personal needs, sensitivities, allergies, pregnancy, or health conditions.
9. Wellness Content Disclaimer
Information provided through our website, digital products, educational materials, or wellness content is for informational and educational purposes only.
It is not medical advice and should not replace consultation with a qualified healthcare professional.
10. Intellectual Property
All website content, branding, product names, descriptions, logos, images, digital downloads, and written materials are the intellectual property of Willow Oasis Esthetics & Skin Care LLC unless otherwise stated.
Unauthorized reproduction, copying, or use is prohibited.
11. Gift Cards
Gift cards are non-refundable unless required by law.
Gift cards may not be redeemed for cash except where legally required.
Lost or stolen gift cards may not be replaceable.
12. Limitation of Liability
Willow Oasis Esthetics & Skin Care LLC shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, services, or digital content.
Use of products and services is at the customer’s discretion and risk.
13. Privacy
Your use of this website is also governed by our Privacy Policy.
14. Governing Law
These Terms & Conditions shall be governed by the laws of the State of Oregon, United States.
15. Contact
Willow Oasis Esthetics & Skin Care LLC
Klamath Falls, Oregon
Website: www.willowoasiscollective.com